Browse 9 ACE Cash Express Customer Reviews and Complaints

Browse 9 ACE Cash Express Customer Reviews and Complaints

We asked for that loan for $1000. But before i possibly could have the cash I happened to be told to wire right back the main cash (2nd error).

Today i have already been trying to get my account that is checking straight they kept telling us to send $200 to acquire $2000. Therefore now I am stuck with nearly a lot of bucks to cover right right back my bank.

I do not care just how much you’ll need cash, TRY NOT TO CONTACT THEM.

Main point here: No, I would personally not recommend this to a pal

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Bad location to conduct business

ACE money Express is just a loan that is bad; they’re going to tell you this and lie for you. So that they took out of the payment which shouldn’t have occurred once I chatted to someone about walking into the store to pay it off yesterday. I did son’t would like them to electronically remove it of my bank, that they did currently. The girl we chatted to stated she fixed it and therefore I’m able to simply walk in and spend. Nope, they nevertheless took it out electronically and today i’ve a negative stability because of the stupidity! Your worker did do her job n’t right. I wish to talk with a person who checks out this. I’m right that is unhappy and don’t have money at this time because if this.

Main point here: No, I would personally not advocate this to a friend

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I happened to be scammed

  • By Alden W. ,
  • Montana ,
  • Jul 27, 2018
  • Verified Reviewer

I happened to be hopeless, and I also’m form of old college. I became extremely silly maybe perhaps maybe not checking things out very first. All I am able to inform you is be very careful and do not spend any such thing at the start. I am hoping the FBI or the business can perform one thing. He swindled me away from $1800, I feel so stupid for letting this take place. And this man ended up being working out of Florida and that is about all i understand. Then I received a call from two other cash loaners. I am on impairment and I also had my automobile get on fire. We reside away from town thus I was desperate so I needed a car pronto. Money Express could be the one which set me personally up with this particular man into the beginning. I sure hope Cash Express helps it be right with me personally. Well, i decided to alert other people. Many thanks.

I experienced compensated costs at the start and he’d me purchase Google Enjoy present cards and kept asking for lots more cash. We never received any loan whatsoever.

Main point here: No, I would personally not endorse this to a pal

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Simple and affordable

  • By Don Alger ,
  • Minnesota ,
  • Might 2, 2018
  • Verified Reviewer

Except for needing to wait needlessly on hold utilizing the ACE rep for my bank to resolve to validate my account, the method ended up being very quickly, a breeze, and greatest of all of the, REASONABLY PRICED. I happened to be capable of getting the funds We required quickly (24 -48 hours), therefore the prices blew me personally away; they charge over 300per cent less interest than dozens of other wahooos on the market. Now i am aware where you can turn when I need just a little scratch that is extra.

Main point here: Yes, i would suggest this to a pal

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I began very good back at my installment loan. I will be now buying a property and my underwriter desired a “paid in full” to my loan, and so I paid them down 2 months early. ACE then declined to provide me personally a “paid in complete” receipt when we paid the loan off. They stated it really is against their business policy, therefore if we lose my odds of getting my house as a result of ACE’s screw up inside their business policy, they truly are set for a surprise that is big. I am talking about just just how difficult is it to place a contact target in a message and state “loan is compensated in complete.” So what does that just simply take, two moments? I believe it is a really sorry solution to treat your customers whenever many organizations once you pay them off they provide you with a receipt you are paid in complete close to the location. I actually do not advocate this business to anybody.

Main point here: No, I would asian dating site personally not endorse this to a pal

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I talked with a person whom said that an installment was received by me loan simply to have $759.22 placed into my account after which to understand it had been now an item that is fictitious. It made my account stepped on and value me costs. Now i will be told they cannot program my state.

Well, being a mom that is working day my automobile needed servicing. Totaling $900. ACE surely could provide me $300. I became extremely thankful, so that as time passed We paid my loans due every month despite having two re payment plans, there is never ever a belated cost. We paid in full today, and I also wish I won’t require another loan. But if i actually do, I’m yes i am just making use of ACE. My other loan continues to be 8 weeks to choose your competitors. Thanks ACE, seriously. Life saver!

If at all possible, i’d let them have a negative 100. These are the WORST business to cope with EVER!

We had a need to refinance my loan because I becamen’t willing to make my payment, therefore I went online to do this, since the email instructed. Their site makes no feeling whatsoever and it is maybe maybe not user-friendly at all.

We tried to pick the choice if I had done it correctly or not for me to pay the minimum possible and was not sure. We called their customer support line and talked by having a agent. We informed her of exactly just what We required and that I became maybe not certain that I’d done the demand precisely or otherwise not. She explained that I experienced done it properly (after asking if i needed to refinance or even to expand, we stated i desired to complete whichever got us to result in the payment the following month and never 24 hours later, she stated it was to refinance, that will be the things I had done) and I also did not need certainly to worry.

She claimed all that will be taken had been solution costs, which will be between $150-$200. And I also asked her AGAIN if she had been yes it had been all finished and done properly and in case there is absolutely nothing we needed seriously to do further, and she guaranteed me personally it was all looked after.

Well, the overnight, exactly what have you figured out? The full loan quantity and service costs had been deducted from my account. It don’t cause an overdraft, but it left me personally with absolutely nothing to spend other bills I needed seriously to spend. Clearly, we called straight away to rectify this and then get another rep whom claims there’s nothing which can be done considering that the loan had been compensated in complete.

Pardon me, it is it my fault business smudged? NO! She had not been sympathetic or apologetic at all bit that is minimal. An attitude was had by her that reflected she could care LESS for the misfortunes her peer had triggered me personally. She informed me personally we had called to cancel the refinance and therefore we hung through to the rep. Used to do no thing that is such!

I informed her this is incorrect, and her reaction ended up being that it was the thing that was notated by that exact same representative. You are being told by me she screwed up my account and you’re planning to phone me a liar and state that the coworker could not need perhaps smudged? How DARE you.

We asked for a manager, and she basically stated the same due to the fact representative that is previous. The thing that is only did different was give me personally a message to submit my grievance where i possibly could PERHAPS get this corrected. POSSIBLY? Following the customer that is terrible We have gotten each step of this method? and exactly why did your agent maybe maybe perhaps not offer that email to me?I realize there are specific things supervisors may do that regular representatives can not do, but supplying a message target just isn’t one of those. How does this business and representatives perhaps not do just about anything to help clients they will have screwed over?

We delivered the e-mail and so they stated they’d refund any overdraft charges We asked and received me personally to validate my account. I’ve verified it many times and they keep asking me to repeat, but in either case, i will be perhaps not asking for overdraft charges straight straight straight back, i am asking when it comes to loan add up to be reversed! How difficult is it to accomplish?

Browse 9 ACE Cash Express Customer Reviews and Complaints

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